📞 252-903-5630
Helpmates Home Care, LLC
We're Hiring

Join the Helpmates Team

Build a career that matters. At Helpmates Home Care, LLC, you're not just filling a job — you're making a real difference in people's lives every single day.

Why Work at Helpmates?

We believe that happy, supported employees deliver the best care. Here's what we offer our team.

Competitive Pay

We offer pay rates that recognize your skills, experience, and the value you bring to our clients and team.

Flexible Scheduling

We work with your availability to create a schedule that fits your life — full-time, part-time, and weekend options available.

Supportive Team Culture

Join a close-knit team that genuinely supports each other. You won't be left alone — supervision, mentorship, and team meetings are built in.

Training & Development

We invest in our employees. Ongoing training, certification support, and opportunities for growth are part of working at Helpmates.

Making a Real Impact

Every day, you'll leave work knowing you made a real difference in someone's life. That's something money can't replace.

Career Advancement

We promote from within. Whether you start as a caregiver or administrative assistant, there are pathways to grow with our organization.

Open Positions

We're actively recruiting compassionate professionals across all our service areas.

Home Care Aide / Certified Nursing Assistant (CNA)

Full-time / Part-time
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Provide hands-on personal care, assistance with daily activities, medication reminders, and companionship to clients in their homes across our service counties.

Requirements:

High school diploma or GED
CNA certification preferred (training may be available)
Valid NC driver's license and reliable transportation
CPR/First Aid certification (or willingness to obtain)
Compassionate, patient, and dependable attitude
Ability to pass a background check

Key Responsibilities:

Personal care (bathing, dressing, grooming)
Medication reminders and monitoring
Meal preparation and light housekeeping
Mobility and transfer assistance
Companionship and emotional support
Documenting care and reporting changes to RN

Certified Peer Support Specialist (CPSS)

Full-time / Part-time
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Use your lived experience with mental health or substance use recovery to provide authentic, person-centered support to clients enrolled in 1915(i) Peer Support services.

Requirements:

Lived experience with mental health or substance use recovery
Current NC Certified Peer Support Specialist (CPSS) certification
Valid NC driver's license and reliable transportation
Ability to pass a background check and drug screen
Strong communication and empathy skills
Commitment to recovery-oriented, trauma-informed care

Key Responsibilities:

One-on-one peer mentoring and support
Helping clients navigate mental health systems
Supporting goal-setting and personal recovery plans
Connecting clients to community resources
Documenting services and progress notes
Participating in team meetings and supervision

Psychosocial Rehabilitation (PSR) Technician

Full-time
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Deliver structured skills-building and psychosocial rehabilitation services to adults with serious mental illness, helping them increase independence and community participation.

Requirements:

Bachelor's degree in Human Services, Psychology, Social Work, or related field (preferred)
Experience working with individuals with mental illness
Valid NC driver's license and reliable transportation
Ability to pass a background check and drug screen
Strong written and verbal communication skills
Knowledge of psychiatric rehabilitation principles a plus

Key Responsibilities:

Delivering structured PSR skills training sessions
Assisting clients with daily living and social skill development
Facilitating community integration activities
Writing progress notes and service documentation
Coordinating with clinical supervisors and care team
Implementing individualized service plans

Care Coordinator / Administrative Assistant

Full-time
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Support our clinical and care delivery team with scheduling, Medicaid authorization management, client intake coordination, and general administrative functions.

Requirements:

2+ years of administrative or healthcare coordination experience
Experience with Medicaid or insurance billing a strong plus
Proficiency with Microsoft Office and scheduling software
Excellent organizational and communication skills
Ability to manage multiple priorities in a fast-paced environment
Professional, compassionate, and detail-oriented

Key Responsibilities:

Scheduling caregivers and managing client calendars
Processing Medicaid authorizations and referrals
Conducting new client intake calls and paperwork
Maintaining accurate client records and files
Answering phones and responding to inquiries
Supporting the RN and leadership team as needed

How to Apply

We'd love to hear from you! To apply for any position at Helpmates Home Care, LLC, please send your resume and a brief introduction to our email below, or call us directly to speak with our hiring team.

In your email or call, please mention the position you're interested in and tell us a little about yourself and why you want to join our team. We review all applications and will follow up promptly.

Apply by Email

admin@helpmateshomecare.com

Subject: Job Application — [Position Name]

Call Us

252-903-5630

Mon–Fri: 9:00 AM – 3:00 PM

Visit Our Office

3661 Sunset Avenue, Suite 5074
Rocky Mount, NC