Home Care Services
Comprehensive, personalized in-home care services — from personal care and medication management to companionship and transportation — all developed by our registered nurse and delivered by our skilled caregiving team.
Compassionate Care, Right in Your Home
Our skilled, background-checked caregivers bring professional, dignified care directly to your door — every day, for every need.
Medication Management
RN-supervised reminders, monitoring & coordination
Mobility & Transfer Assistance
Safe techniques for fall prevention & independent movement
What We Offer
Our services are designed to support every aspect of daily life, tailored to each client's individual needs and preferences.
Personal Care
We provide dignified, respectful assistance with all activities of daily living (ADLs), helping clients maintain their personal hygiene and appearance with comfort and confidence.
Medication Management
Medication errors are one of the leading causes of hospital readmissions. Our caregivers provide structured medication reminders and monitoring, with clinical oversight by our registered nurse.
Mobility & Transfer Assistance
Falls are the leading cause of injury among seniors. Our caregivers are trained in safe transfer and mobility techniques, helping clients move safely throughout their home and beyond.
Meal Preparation & Nutrition
Proper nutrition is foundational to health and recovery. Our caregivers prepare nutritious, enjoyable meals that honor dietary restrictions, cultural preferences, and medical needs.
Light Housekeeping
A clean, safe, and organized home environment is essential for wellbeing. Our caregivers assist with light household tasks to ensure clients live comfortably and safely.
Companionship & Socialization
Loneliness and social isolation are serious health risks for seniors and individuals with disabilities. Our caregivers provide genuine companionship that nurtures mental and emotional wellbeing.
Transportation Assistance
Lack of transportation shouldn't prevent access to medical care or community life. We help clients get where they need to go safely and on time.
Respite Care for Family Caregivers
Family caregivers do extraordinary work, but everyone needs a break. Our respite care gives family members time to rest, recharge, and tend to their own needs — knowing their loved one is in good hands.
How to Get Started
Getting quality care for yourself or a loved one is simple. Here's our process:
Call or Contact Us
Reach out by phone or email. Our care coordinator will gather basic information and schedule your free in-home assessment.
Free In-Home Assessment
Our registered nurse visits your home, reviews health history, and develops a fully customized care plan tailored to your specific needs and goals.
Meet Your Caregiver
We carefully match you with a caregiver based on skill set, personality, and availability. Your comfort with your caregiver is our priority.
Care Begins
Services start on your schedule. Our team monitors quality regularly and updates your care plan as your needs evolve over time.
NC Medicaid & Personal Care Services (PCS)
Helpmates Home Care accepts NC Medicaid for eligible home care services. If you are a Medicaid recipient seeking Personal Care Services, your primary care physician will need to complete and submit a PCS Request Form (DHB-3051) to NCLIFTSS for authorization.
Once authorized, our care coordinator will contact you to schedule your assessment and begin services. We handle the paperwork and coordination — you focus on your health.
Step 1: Get the Form
Download the PCS Request Form (DHB-3051) from the NC DHHS Medicaid website.
Step 2: Physician Completes Form
Have your primary care physician complete the form and fax it directly to NCLIFTSS for review.
Step 3: Contact Helpmates
Once you receive your authorization, call us. We'll handle the rest and get your care started quickly.
Questions About Our Services?
Call us today or send a message. Our care team is ready to help you find the right services for your situation.